Question 1

How much does a system cost?

Accepted Answer

It depends on what you need. A single system such as online booking or missed-call capture costs far less than a fully custom platform. After a free business check we give you a written quote, so you know the price before any work starts.

Question 2

Do I have to pay everything upfront?

Accepted Answer

No. Projects are usually split into stages, so you pay as the work is delivered. Ongoing support is a simple monthly fee.

Question 3

Will it actually pay for itself?

Accepted Answer

That's the point of the free business check. We look at where you're losing time or money today, such as missed jobs, admin hours or app fees, and only recommend something if the numbers make sense for your business.

Question 4

I'm not technical. Is that a problem?

Accepted Answer

Not at all. Most of our clients aren't. We explain everything in plain English, set the system up for you, import your existing data and train your team.

Question 5

How long does it take?

Accepted Answer

Simple systems can be running in a few weeks. Larger custom builds take longer, and we agree the timeline with you before we start.

Question 6

What happens in the free business check?

Accepted Answer

A relaxed 20-minute call about how your business runs today and what's slowing it down. You'll come away with a clear recommendation, whether or not you work with us.

Question 7

Can it work with the tools I already use?

Accepted Answer

Usually, yes. We can connect to common tools such as Xero, MYOB, Square, Stripe and Google Calendar, so you don't have to type the same information twice.

Question 8

Who owns my data?

Accepted Answer

You do. Your customer and business data belongs to your business, and you can export it at any time.

Question 9

Will it work on my phone?

Accepted Answer

Yes. Everything we build is designed to work on phones, tablets and computers, so you can run things from the job site or the counter.

Question 10

What happens after it's launched?

Accepted Answer

We stay on hand. Support covers questions, fixes, small changes and keeping the system secure and up to date.

Question 11

Where is your team based?

Accepted Answer

We're based in Perth, WA, and work with small businesses right across Australia.

Straight answers for busy owners.

Cost

Process

Tech & data

Support

Still unsure? Tell us the problem and we'll point you the right way.